Need assistance?
If you have a question, encounter a technical issue, or need assistance using any HEALTHEDIA service, you can contact our support team directly by email.
Our support team can assist with questions related to:
- Account registration and access
- Login and profile issues
- HEALTHEDIA services and platform features
- Researcher services
- Journal and publication services
- Certificate and document verification
- Technical problems
- Website functionality
- General inquiries and service-related questions
Contact Support
For assistance, please contact the HEALTHEDIA Support team at:
Email: support@healthedia.org
When contacting us, please include a clear description of your inquiry and, where applicable, the name of the service or page related to your request.
For technical issues, providing a screenshot, error message, or relevant reference number can help us understand and resolve the issue more efficiently.
Please note
Do not include passwords, verification codes, payment information, or other confidential security credentials in your email.
We aim to review support inquiries and provide an appropriate response as efficiently as possible.
HEALTHEDIA Support
Global Health & Performance Archive
Supporting researchers, professionals, and users in accessing and using the HEALTHEDIA scientific ecosystem.